Contact商品に関するお問い合わせ

IndividualsInquiries about products etc.

Frequently asked questions include “Suddenly stuck” and “What should I do to clean it?”
The content of the consultation is posted for each product.
First of all, please see the FAQ page.

お問い合わせフォーム

Name
Mail
Mail(Confirmation)
Tel
Inquiry type
What product you have
Content of inquiry
count 500
When sending your inquiry, please check the following regarding the handling of the personal information you have entered. If you confirm, please click “Agree”. If you do not confirm and agree, we will not be able to proceed. 1. Purpose of use We will use the acquired personal information only for the purpose of responding to inquiries. It is up to the customer to register and provide personal information, but please note that we may not be able to meet your request if you do not fill in the required items. 2. About provision to a third party We will not provide personal information to a third party without the consent of the customer, except in the following cases. ・ When required by law. ・ When it is necessary to protect the life, body or property of the customer and it is difficult to obtain the consent of the person. ・ When it is particularly necessary to improve public health or promote the sound development of children, and it is difficult to obtain the consent of the individual. ・ When it is necessary for a national institution or a local public body or a person entrusted with it to cooperate in carrying out the affairs stipulated by laws and regulations, and with the consent of the person himself / herself, in carrying out the affairs. When there is a risk of hindrance. 3. Entrustment of personal information We may outsource your personal information due to business needs such as information processing and maintenance. We manage the contractors appropriately, such as confirming the safety of handling personal information and concluding nondisclosure agreements. 4. Inquiries about personal information For inquiries about your personal information, please contact the personal information consultation desk. When you wish to notify, disclose, correct, add or delete, suspend the use, delete, or suspend the provision of the personal information subject to disclosure held by the Company to a third party at the request of the person. Will send you a "set of application documents", so please contact us at the following. At the time of acceptance, we will ask you for your "name, address, contact information" to send the documents.
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